Patient Connectivity Management
Managing disconnected patients is a major pain point for device clinics. Solve the burden once and for all.
The context
Global Standards for Patient Connectivity in Heart Rhythm Management
The joint statement from the Heart Rhythm Society (HRS), European Heart Rhythm Association (EHRA), Asia Pacific Heart Rhythm Society (APHRS) and Latin American Heart Rhythm Society (LAHRS)¹ recognizes the importance of patient connectivity in the successful management of heart rhythm disorders. They have developed a set of strategies to optimize patient connectivity, including emphasizing patient education and engagement, encouraging healthcare providers to utilize digital tools, and creating dedicated resources to facilitate communication and access to care. These strategies are designed to ensure that everyone has access to the best possible care, regardless of their location or healthcare provider.
How many billing opportunities do you miss due to disconnected patients?
– 18.6% of the followed patients are disconnected².
– 70% of medical centers have at least 10% of disconnected patients².
– Ensuring connectivity to remote transmitters is key to an optimal patient follow-up.
– Managing disconnected patients is a time-consuming process with a low added-value for the medical team.
Possible disconnection reasons:
– Technical issue with the transmitter
– Vacation
– Hospitalization
– Unplugged transmitter
– Other reasons
Our solution
Achieve greater efficiency through reduced workload
Your benefits
Automate Reconnection. How does it work?
¹Ferrick AM, Raj SR, Deneke T, Kojodjojo P, Lopez-Cabanillas N, Abe H, Boveda S, Chew DS, Choi JI, Dagres N, Dalal AS, Dechert BE, Frazier-Mills CG, Gilbert O, Han JK, Hewit S, Kneeland C, Mirza SD, Mittal S, Ricci RP, Runte M, Sinclair S, Alkmim-Teixeira R, Vandenberk B, Varma N, Davenport E, Freedenberg V, Glotzer TV, Huang JL, Ikeda T, Kramer DB, Lin D, Rojel-Martínez U, Stühlinger M, Varosy PD. 2023 HRS/EHRA/APHRS/LAHRS Expert Consensus Statement on Practical Management of the Remote Device Clinic. Europace. 2023 May 19;25(5):euad123. doi: 10.1093/europace/euad123. PMID: 37208301; PMCID: PMC10199172.
²Observed on 22.105 patients with Medtronic and Abbott implanted cardiac devices, remotely monitored on 7 May 2021. Implicity internal data.
³Note: If patients opt out of the SMS option, the medical team will be alerted, and the SMS feature is automatically deactivated.
